Refund policy

💙 Our Return & Refund Promise Your satisfaction means the world to us. If something isn't quite right, we’re here to make it right.

🕊️ Summary

  • Returns accepted within 30 days

  • Free return shipping (UK only)

🌍 Return Policy Details

Return Window Returns are accepted within 30 days of receiving your order. UK returns are free of charge. For all other countries, customers are responsible for their own return shipping.

Return Eligibility To qualify for a return, items must be:

  • Unworn and unused

  • In original condition with all tags and packaging intact

  • Swimwear must have the protective hygiene liner attached

    Please try on swimwear over underwear. Items showing wear or missing hygiene liners cannot be accepted.

    🔁 Exchanges We do not offer direct exchanges. If you’d like a different size or style, simply place a new order once your return is processed.

    📦 Damaged or Incorrect Items If your item arrives damaged or incorrect, contact us right away and we’ll make it right.

    💌 Start a Return Email contact@azullamar.com with your order number and reason for return. We’ll guide you through the process.

    💸 Refunds Once your returned item is inspected and approved, we’ll refund the original payment method within 5 business days.