Refund policy

💙 Our Return & Refund Promise Your satisfaction means the world to us. If something isn't quite right, we’re here to make it right.

🕊️ Summary

  • Returns accepted within 30 days

  • Free return shipping (UK only)

🌍 Return Policy Details

✅ Return Window Returns are accepted within 30 days of receiving your order. UK returns are free of charge. For all other countries, customers are responsible for their own return shipping.

✅ Return Eligibility To qualify for a return, items must be:

  • Unworn and unused

  • In original condition with all tags and packaging intact

  • Swimwear must have the protective hygiene liner attached

    Please try on swimwear over underwear. Items showing wear or missing hygiene liners cannot be accepted.

    🔁 Exchanges We do not offer direct exchanges. If you’d like a different size or style, simply place a new order once your return is processed.

    📦 Damaged or Incorrect Items If your item arrives damaged or incorrect, contact us right away and we’ll make it right.

    💌 Start a Return Email contact@azullamar.com with your order number and reason for return. We’ll guide you through the process.

    💸 Refunds Once your returned item is inspected and approved, we’ll refund the original payment method within 5 business days.